FAQ

How can I place an order

Shop though our website at littlelog.co

Send us an inquiry though littlelogtoys@163.com with the following details：

Names:

Shipping Address:

Contact number:

 

Shipping Policy

Items are usually shipped to the customer within 1-3 business days from the day payment is received.

For B2B items or large orders, we will arrange ship within a week.

 

Return Policy

Our goal is for each and every one of our customers to be happy with the products they purchase. We check your orders thoroughly before sending them off for delivery.

For unused, undamaged items in their original packaging, returned to us within 7 days, a full refund will be issued. The cost of return shipping is to be paid by you.

However, in the event a manufacturing defect is discovered upon receipt of a product, please reach out to us at info@littlelog.co for details.

 

How do I know toys are safety for my child?

Little log follow all existing laws and regulations regarding product safety and test all our products according to the existing standards. All toys are tested according to current safety requirements standards.We have EN71cetificate for European,ASTM F0963 for America and Australia ASO-8124.

 

HOW TO CARE WOODEN TOYS